Please note currently we offer free shipping on all orders NZ wide.
Orders are packed the next day of order placement. You will receive an email with your tracking number and notification your parcel is ready for the courier to pickup. Please keep an eye on your parcel delivery time to make arrangements if you are not home to receive it.
Shipping within New Zealand
A flat rate of $7 is applied to orders under $150 for all urban physical addresses in New Zealand.
For rural physical addresses, a flat rate of $10 for orders under $150 applies. This is purely due to the extra charge we incur from the Courier for rural parcels.
All orders are by tracked courierpost so unfortunately cannot send to P.O. Boxes. Shipping is usually 2-3 working days after order has been placed.
Shipping to Australia
Untracked International Air Parcel is available at $15 per order. This usually takes 3-10 working days and does not require signature. Untracked parcels sent overseas will be sent at buyers risk.
Tracked International Courier is available at $35 per order. This usually takes 2-6 working days and requires a signature.
There is a limited time offer of free shipping to Australia for orders over $250. This will be by Tracked International Courier.
Shipping to Other Countries
Options are available upon checkout and charges are calculated by the region of delivery as designated by CourierPost NZ.
Untracked parcels sent overseas will be sent at buyers risk.
Customs Duty, Import Fees, and GST
All duty and fees are at the responsibility of the buyer. The value of the parcel is required for customs and will be displayed on the package.
All small and medium orders are sent in home compostable courier bags. Larger orders may be sent in boxes depending on the weight and size of the order.
We also offer an information card on how to care for your products, which is printed on recycled kraft card.
At this stage we do not offer same day delivery, but please email us if you have an urgent or emergency order at firstname.lastname@example.org
Orders once placed and paid for cannot be changed. Please make your choices carefully! As always if it is urgent email us as soon as possible. Once sent there is nothing we can do.